Warranty

12-Month Manufacturer's Warranty

We are pleased to offer a 12-month manufacturer's warranty on select products. To activate this warranty, customers must sign up through the provided link on our website, doghealth.co.uk.

Warranty Activation:

Coverage:

  • The warranty covers manufacturing defects and faults in materials or workmanship.
  • It does not cover damage caused by misuse, neglect, accidents, or unauthorized modifications.

Claims Process:

  • To make a warranty claim, customers must contact our customer service team with proof of purchase and a description of the issue.
  • Our team will assess the claim and provide instructions for returning the product if necessary.

Exclusions:

  • The warranty does not cover normal wear and tear, consumable parts, or cosmetic damage that does not affect the product's functionality.
  • Any repairs or replacements made under this warranty do not extend the original warranty period.

Limitations:

  • This warranty is non-transferable and applies only to the original purchaser.
  • The warranty is valid only for products purchased directly from doghealth.co.uk or authorized retailers.

By registering for the warranty, customers agree to the terms and conditions outlined above. For any questions or further assistance, please contact our customer service team.

Everyday Quality, Guaranteed

Trusted Across The UK

Free Delivery over £30

Everyday Quality, Guaranteed

Trusted Across The UK

Free Delivery over £30

Everyday Quality, Guaranteed

Trusted Across The UK

Free Delivery over £30

Everyday Quality, Guaranteed

Trusted Across The UK

Free Delivery over £30

Everyday Quality, Guaranteed

Trusted Across The UK

Free Delivery over £30

Everyday Quality, Guaranteed

Trusted Across The UK

Free Delivery over £30

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Warranty FAQ's

To activate your warranty, simply register your product within 30 days of purchase using our online form at doghealth.co.uk/warranty-registration. You’ll need your proof of purchase to complete the registration.

Our 12-month warranty covers manufacturing defects and faults in materials or workmanship. This means if something goes wrong due to how the product was made, we’ll repair or replace it at no extra cost.

The warranty does not cover:

  • Damage from misuse, neglect, or accidents
  • Normal wear and tear
  • Cosmetic damage that doesn’t affect function
  • Consumable parts or accessories
  • Unauthorized repairs or modifications

If you believe your product has a fault, please contact our customer service team with your proof of purchase and a short description of the issue. We’ll review your claim and guide you through the return or replacement process if needed.

No, the warranty is non-transferable and applies only to the original purchaser. It’s also valid only for items bought directly from doghealth.co.uk or our authorized retailers.